We stand by the quality of our products and services. Whole Home Filtration Systems are covered for 36 months, Reverse Osmosis Systems for 5 years, and faucets for 12 months. Our warranty ensures protection against defects in materials and workmanship, giving you peace of mind. To initiate a warranty claim, simply contact info@wholehomefiltration.com.au with proof of purchase, defect details, and supporting documents. Return shipping costs for defective products will be reimbursed. For non-faulty items, minimal testing fees may apply. Please notify us within seven days of receiving a damaged or faulty product, and we’ll work quickly to resolve the issue.